- BBBronwyn B.Verified BuyerRated 5 out of 5 stars3 months agoCat friendly plants
Happy and healthy plants
- MBMegan B.Rated 5 out of 5 stars4 months agoBrilliant
What a great idea! The plants are all sorted for me, and I just followed your brilliant email guides, which is something I have never had from another nursery EVER before. This was so helpful. Thank you for caring about your customers after they make their purchases. BRILLIANT SERVICE!
PIPlants in a box4 months agoWoohoo! We're chuffed that you found our Garden Coach so helpful Megan. We love taking the guesswork out of plant parenting so you can enjoy the growth. Thanks for the glowing review, it really means a lot to us!
Thanks, Plant Nerd - HSHarrison s.Verified BuyerRated 1 out of 5 stars8 months ago1 Star
Sent me dead plants and my cats could not care what they are. Payed for 8 they sent me 2 of each and thought it would be 8 different ones with no identification had to figure it out myself and when I contacted about the dying ones they just sent auto messages telling me I over watered but I use a moisture meter so that's not happening
PIPlants in a boxWe're sorry to hear about your concerns. After reviewing your emails, we noticed you contacted our garden coaching guides regarding plant watering. This email was meant as a general guide on plant care and not specifically about your overwatering. We are so sorry if this caused confusion. We value your satisfaction and guarantee all orders, so if there are any issues with your order, we are more than happy to provide a refund. Please get in touch with us at hello@plantsinabox.com.au for assistance. They are waiting for your response to their last email. Our customer service team is known for being quick, efficient, and easy to work with so I'm sure we can make you feel happier on your experience with us. - LBLeisa B.Verified BuyerRated 5 out of 5 stars8 months ago5 Stars
Plants came quicker than expected and are all so lush and happy!
- MCMegan C.Verified BuyerRated 1 out of 5 stars8 months ago1 Star
false advertisement ! i’m so upset. thought they were full sized plants