Our Plant Promise (to you).

We take care in growing and packaging our plants so they will arrive in amazing condition (we've sent plants to over 20,000 happy customers!).

If by random chance your plants don't arrive in great shape, never fear. Email our customer service team and we will either replace the plants pronto or refund the purchase price back to you. All you need to do is notify us within 24hrs of your order arriving.

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About Shipping Areas

We can ship the majority of our plants cheerfully to QLD, NSW, ACT, SA and VIC. There are some plants we can't send to certain states as they are restricted due to biosecurity restrictions - our plant will be listed where this restriction applies.

Unfortunately, due to quarantine restrictions, it makes it a lot harder for us to send to Tasmania, Northern Territory and Western Australia so our cart will not currently allow shipping into these states until we have the correct procedures in place.

That's not to say it is impossible. We will just need to charge extra to cover biosecurity and freight which is approximately $300 upwards on top of your order. Give us a tinkle and we are more than happy to chat about the finer details as many still are happy to push forward with larger orders into these sates. 

We are currently working towards shipping to these states but good things take time and we apologise for any inconvenience this may cause.