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Delivery
Shipping timeframes, tracking updates, delivery costs, and what to do if something hasn’t arrived yet.
Order Issues
Fix problems with an order: missing items, wrong items, damaged plants, or order updates.
Ordering Questions
Help placing an order, choosing products, stock availability, and checkout/payment questions.
Plant Stuff
Plant care basics, troubleshooting common issues, and getting the most from your new plants.
Returns & Concerns
Returns, replacements, guarantees, and learn about Our Plant Promise.
Sustee
Info about Sustee moisture indicators: how they work, how to use them, and interpreting readings.
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